Return Policy

 

Return Policy


 

RETURN POLICY

Last updated March 30, 2020

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original labels attached.

RETURN PROCESSS

To return an item, please email customer service at shipping@c-60.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Carbon 60, Inc. Attn: Returns RMA # 8156 S. Wadsworth Blvd Littleton, CO 80128 United States
Please note; you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Liability for Greska’s Carbon-60™ or Carbon 60, Inc.:

We limit our liability to the amount of the purchase price of our product. By using our product you accept and agree to the limits of our liability. All wholesale, bulk and private label orders are FOB shipping point (Freight On Board shipping point).

EXCEPTIONS

The following items cannot be returned or exchanged:

  • Wholesale orders
  • Bulk Orders

  • QUESTIONS

    If you have any questions concerning our return policy, please contact us at: (720) 600-6040 shipping@c-60.com